At Polar Bear, We Care.
Experience Cozy—Effortlessly.
This fall, ensure your comfort with our specialized furnace and boiler maintenance—saving you energy and stress.
price guarantee
100% satisfaction guarantee
no worry money back guarantee
price guarantee
100% satisfaction guarantee
no worry money back guarantee
HVAC CONTRACTOR SOLUTIONS YOU CAN TRUST
Does the thought of HVAC repair, replacement, or maintenance chill you to the bone? Polar Bear Mechanical provides affordable and reliable heating and cooling services to the southern Colorado community. Our HVAC Specialists are ready to help. No matter what your HVAC problems are, we will solve them quickly and efficiently.
Air Conditioing
Reliable A/C is vital during the hot summer months in Colorado. Air conditioning services can help to keep your air conditioner running smoothly and efficiently all summer long. Our air conditioning services help to improve the efficiency of your air conditioner. This ensures you stay cool and save money on your utility bills.
furnace
Furnace services are important in order to keep your furnace running properly. Furnace tune-ups can help prevent emergencies, improve furnace efficiency, and lower utility bills. Scheduling regular furnace maintenance with our team is the best way to keep your furnace system running smoothly, safely, and efficiently for years to come.
Boiler
Boiler services are an essential part of keeping your boiler in good working condition. Regular servicing can help to prolong the life of your boiler and can help to prevent problems from developing in the future. Having your boiler serviced regularly is one of the best ways to ensure that it continues to work efficiently and safely.
swamp cooler
Swamp coolers are a cost-effective and environmentally-friendly way to cool your home or business. Like any system, they need to be serviced in order to keep them running smoothly. We can handle everything from routine maintenance to repairs and replacements to make sure that your swamp cooler always runs at peak performance.
indoor air quality
Indoor air quality is a growing concern for businesses and homeowners alike. Poor indoor air quality can lead to health problems, decreased productivity, and higher energy costs. We can identify and remedy the sources of poor indoor air quality as well as advise you on steps that you can take to improve the quality of your indoor air.
water heater
Your water heater is one of the most important appliances in your home. We offer a full range of water heater services from installation and repair to annual maintenance. Our team of experienced technicians can help you troubleshoot any problems you're having with your water heater and get it running smoothly again.
Polar Bear Mechanical LTD.
AT POLAR BEAR, WE CARE!
Reliable heating and cooling are essential, especially along Colorado’s Front Range. Polar Bear Mechanical is here to provide you with the best HVAC services in Colorado Springs. Our expert technicians have the extensive experience and education necessary to install, repair, and maintain your commercial or residential heating and cooling system. As an experienced HVAC company, we can handle all things related to HVAC and air. From indoor air quality services, system repairs, and so much more, Polar Bear Mechanical will keep your HVAC unit efficient and your indoor air comfortable.
Get RELIABLE HEATING AND COOLING
BOOK YOUR SERVICE
Regardless of the season or your system book an inspection. Our HVAC professionals will be at your home at the designated time.
Talk with our HVAC professionals
Our experienced technicians will inspect your systems and talk with you about replacement, repair, and maintenance of the system.
Be Comfortable All Year Round
A well-maintained heating and cooling system will keep you and your family comfortable and safe through all four seasons of the year.
Very prompt, courteous service. Technician was extremely knowledgeable. AC/Condenser issues not yet fixed, but that is not a result of anything that Polar Bear did or didn't do. Hope to continue to build a working relationship with Polar Bear Furnace and AC for years to come.
We have been a customer since last year & are always happy with their services! We are on the VIP plan which is so convenient! John is a great guy & is always super helpful! Happy customer here!
John was wonderful and explained everything fully. Polar Bear gives great service.
Trevor came out to do a fall service on the boiler. He pointed out that the system could be set up to run more efficiently and to expand the lifetime of the boiler. Went ahead and had the improvements made. Trevor is friendly, professional and meticulous. Very happy with the service from the Polar Bear gang - as usual!!
Update on 09/10/2024, Trevor is absolutely amazing! He was able to find the issue quickly and fix it. Very friendly and knowledgeable.----------------------------------update July 2022: I had my HVAC replaced. Both Kyle and Juan are wonderful. showed up on-time and worked fast. Prior to the city inspection, my family had a bit concern about a wire and the company understood the concern. The company sent out Shawn right away and took care of it! The entire team (company) communicates well. They do care and provide quality work.-----------------------------------------June 2022 (original review): New to the area and found this company. Shawn is the most wonderful technician that I ever had. He found out the issue with my A/C so fast and checked out the entire system for me. Also, he gave me a lot of useful information about my A/C system since I just purchased my home. The office is very good at communicating. At first, I scheduled the appointment online over the weekend and the company called to apologize that their online scheduling system did not synced so they are not sure if there will be someone available but they can try. I said ok and the company called back within 2 hours and said they were sending Shawn.The company texted before Shawn's arrival (he called too!) which gave me enough time to put my crazy dog in the crate and be prepared.I've dealt with many HVAC companies when I was a realtor in another state and I do like Polar Bear Mechanical Ltd from today's experience.
Trevor came out and did a fantastic job on our dryer vent. He was resourceful, fair and respectful. He was even considerate of the noise level while working so that he wouldn’t wake our sleeping one year old. If I could give 6 stars I would. Thank you!!!
Very nice representative of your company. Daniel has been here before, and he always is very professional, and does a great job!
Appreciated Trevor coming out early this morning to diagnose, explain problem & fix a/c issues. Thank you!
Paid $400 and my swamp cooler was in the same condition as before Polar Bear came. Tech said he had another appointment to get to and left my repair unfinished. Won't use again
Our technician was friendly, courteous, and very knowledgeable. He explained what was wrong with our AC unit and what was needed to fix it and what we needed to do in the future.
I recently had the pleasure of working with Polar Bear HVAC for an AC installation in my home, and I couldn't be happier with the service I received. From the initial consultation to the final installation, the entire process was smooth, professional, and stress-free.The team at Polar Bear was incredibly knowledgeable, helping me select the best unit for my needs and budget. They took the time to explain all the options, ensuring I made an informed decision. On installation day, the technicians arrived on time, were courteous, and worked efficiently. They even took extra care to keep my home clean and tidy throughout the process.What truly stood out to me was their attention to detail and commitment to customer satisfaction. They made sure everything was working perfectly before they left and even provided helpful tips on how to maintain my new AC system.Polar Bear HVAC exceeded all my expectations, and I highly recommend them to anyone in need of HVAC services. They’ve earned a customer for life!
I bought my home two and a half years ago and never serviced the HVAC and compressor. Decided on Polar Bear and they did an excellent job diagnosing my system and then repairing it. HVAC works just fine, fi not better, now! Thanks polar bear! Trevor was an excellent tech that came out, promote that man!
Very professional and customer friendly. Great customer service. Install a whole house air purifier.
We are loving the new Bosch Heat Pump a/c unit installed by Polar Bear Furnace and AC. Looking forward to many cool and heat days in our home. Thank you John, Juan and Krystal for the great work you provided.
I just had a great experience with Polar Bear! Dan was able to come out and fully fix my swamp cooler after a different person completely messed it up. He was highly professional, and was easy to work and communicate with. He was able to explain all the different options and I was able to pick the one that works best for me.
Absolutely phenomenal company for Air service needs. Had my first interaction with them today and I will never have anyone else look after my furnace and air conditioning system. The tech let me watch everything and gave me some great tips. Needless to say I will make sure I have them out every year to look over everything and keep up with the preventative maintenance. I can’t talk these guys up enough!
Very professional, great communication, explained everything very clearly and were friendly and great to work with. Highly recommend.
Dan P from Polar Bear Furnace and AC just finished up my annual inspection. He was very thorough and shared many tips and tricks to help my system run more efficiently and last longer. Highly recommend Polar Bear and can't say enough good things about Dan. Great job!!!
Very professional and informative. The owner came out on my visit and was very knowledgeable. He explained things to me in a very understandable way. And most important, he diagnosed and fixed my issue. Great visit and would highly recommend Polar Bear!!!
I scheduled an appointment over a month ago to have my roof-mounted cooler checked. This morning, I confirmed the appointment, only to receive a call shortly after stating that the company needs to cancel and has no availability for another month. This cancellation comes during the hottest time of the year, and my family has already endured 100-degree weather in Colorado at the end of June. I'm left wondering if my business isn't valued or if I'm not considered an ideal customer. I'm extremely frustrated by this last-minute cancellation and cannot recommend wasting your time with this company.Update: After calling this company multiple times to try to reschedule or arrange service for tomorrow, no one answered the phones. So, the next best thing was to drive to the physical location—surprise, surprise—no one was inside. I called Flow Right Plumbing, Heating & Cooling, and they were able to schedule us for the very next day. My advice: learn from your competitors and treat your customers better.
Seems to be a trend. Had an appointment for over a month, and then the day before, I get a call saying it needs to be rescheduled for another month out. No one answers the phone, and no one will call back to return your message.*Manager won't call me back.*Beware the paid-for 5-star reviews, and beware this company if you actually need services - unless you are friends or family, apparently.
I will recommend this company to anyone and everyone! I'm a new homeowner and this was the first time I ever had AC maintenance done. Dan was my technician and he was super knowledgeable and helpful! My ac was just poutlring out the cool air. After he inspected the unit and fixed a wire it works 100 times better!
We had to replace our existing, 20 + year old, air conditioning system and were referred to Polar Bear Furnace and AC. As often occurs with a replacement, there were significant challenges to getting our new system up and running with the remaining parts of our old system. John and his entire team worked extremely hard to diagnose and fix the unusual issues that were encountered, and we now have a great, new AC system. They were very responsive, great to work with, showed up when scheduled, always left the workspace immaculate, and always took the time to explain to me what the issues were. I give Polar Bear my highest recommendation if you need furnace and/or AC service.
Work was performed per contract in a prompt and professional manner. John was very knowledgeable and spent the time necessary to fully explain the proposal scope. I would recommend Polar Bear to friends and family.
The Polar Bear team member was very professional, knowledgeable and informed me about any issues that may occur.
Very satisfied with our purchase of a new A/C unit and the service Polar Bear Mechanical provides to keep it running the best
Due to a reschedule on my service the technician agreed to come out on Saturday to take care of it. Thank you for making my need a priority. Thank you for all working together to come up with a solution for me. Daniel (HvAC) technician was wonderful and so was the service rep that I spoke with over the phone. Great service ! They showed that they cared 🙂
This company is the absolute best a/c company we have ever used. They will come out ASAP to figure out what’s going on. We had an absolute job from hell and they were so nice about it and fixed all of the issues we had. I 100% recommend them and will continue to use them until I leave Colorado.
I am very impressed with them and recommend them often. They arrive on time, and are very knowledgable. Great value.
Shawn explained everything that could be causing the problem before he started working and how the pricing process worked. Then he found the problem and explained what he was doing to fix it. He also explained what maintenance should be done on a regular basis.Very professional and very nice. I couldn't be happier.
Had 4 Bosch mini-splits excellently installed this past month. John and the crew really take the time to study your house, study your potential install, and give great insight and planning ideas to make sure its not only a smooth install, but looks good too. They really do ensure you are happy with the work. Would absolutely recommend them for any HVAC need you have!
Tech was great, he contacted me prior to arrival and kept me updated through the process.
Polar Bear installed a new AC unit and new blower motor in my home. Their team was very personable, respectful of my home, and completed the job to my satisfaction. Brian was a great communicator during the installation and even showed my husband and I how to troubleshoot our furnace and AC unit to ensure we are informed homeowners. I highly recommend them and will use them for any other heating and cooling needs. Thanks Polar Bear!
Daniel was great so the 4 star rating is not about him, and it's not his fault the copper hose needs replacing (which I hope to have scheduled as soon as possible!!). But last fall it cost a third of what I was charged today, so I was disappointed at the higher cost.
I am very satisfied with my install. They were very informative and gave me a list of options. Any issues or concerns I might’ve had, they were quick to answer/ inform. They were 100% set on my happiness of the install and I have no complaints on how they handled the whole project. I would highly recommend polar bear mechanical for your AC/ heating needs!
Polar Bear Mechanical did a great job installing a new air source, dual fuel heat pump. They were professional and worked with my schedule. I hope to use them again for regular service calls too...
Daniel was great, fast and got the job done with no issues. Thank you!
They were super fast to respond and got us in their calendar next day. We got John as a tech and he was so great, super fast and friendly and just knowledgeable.Can't recommend enough!
I think Dan did an awesome job on doing maintenance on my furnace. He answered all my questions did a outstanding job.. Thank you..
I found Daniel very helpful and understanding. He did diagnosed my Heating and cooling system quick and effectively and gave me an estimate as well.
Amazing company with an amazing team 10/10 would recommend for all furnace or AC needs
Would have loved to schedule an appointment with this company as I've heard good things but couldn't get through the annoying automated directory that answers the phone. Could barely hear the message so I turned it up real loud and put it real close to my ear and then the beeping noise was loud as all hell . So annoying I called a different company
Amazing to work with, not only very responsive but ensure customer service were their #1 priority. Highly recommend!!!!
Had this company look at by boiler that would not stay lit. More experienced boiler tech said CO levels were high and rising and I needed new boiler. Price for a new boiler was exorbitant IMO. Got a second company to do a diagnostic. They did a thorough cleaning and replaced a clogged inlet valve and it works fine for 1/10 the price. Techs never even offered to do a cleaning to see if it would fix the issue. I had no leaks and CO alarms had not gone off so I was skeptical. Glad I got a second opinion.
(NEW UPDATED REVIEW 2023 we recently moved to Pueblo West & when I found out we were outside the service area I was worried until the office called back & said (JOHN) could make the time for us even though we weren’t local any more , not only did (DAN) show up and do a great job , I was Informed that we could stay in the Polar Bear family which is awesome!! I’m a VIP member now & my family is grateful that John went above and beyond to take the time for us ! (5) STARS as before !! Still the best HVAC company out there !! Thanks guys for everything)John and, his team at Polar Bear Mechanical Ltd are the greatest. I can't say how happy we are that we chose them to install central air in our home we just bought , from the Quote to install , there were no hidden fees or pressure, John was very knowledgeable and helpful about what was needed and went above and beyond.Steve and juan showed up on time install day , they were professional, friendly, and also put up with my many questions 😀 👍, I was never left in the dark thew out the process, by late afternoon my home was cooling off and we were up and running.If you want honest, friendly, knowledgeable and quality service that fits your budget, then POLAR BEAR 🐻 MECHANICAL Ltd is for you.we will definitely be using them for all of our future needs for sure. THANKS GUYS!!!!
Polar Bear is always prompt, transparent, and responsive to our service needs.
I was able to get an appointment sooner than expected. Dan showed up early enough which was very convenient for me. The service is what other people had said it would be!!
John was fantastic! We have an old boiler and it’s hard to find companies willing to service it. He provided maintenance and also allowed us to pick his brain on future projects for our home, including ways to make it more efficient. Good, honest company, quality work. They are definitely our go-to!
John and his team were fantastic. They were professional, punctual and very courteous. We look forward to working with them in the future and want to say thankyou for a job well done.
Dan is a super outstanding individual, who I’ve trusted with HVAC issues to several times. He was recently working ann urgent issue after a normally hard day, and stayed at the job until 10:30pm. Through all that he still always maintained his easy going, friendly way. I appreciate his expertise when troubleshooting and getting to the correct fixes with mechanical options to prevent further occurrences. He represents Polar Bear very well. They’ve been a reliable company with fair prices.
Daniel arrived as expected (within the window). He quickly diagnosed our noise issue and resolved it even faster.
Professional, punctual and always kind and respectful. Great service and company to work with! They did not just my install of a new furnace and A/C but continued maintenance. Highly recommend!!
We were very happy with the friendly, professional service and will use them again. Also appreciated how they didn't upsell us. A great experience.
Love working with Polar Bear, they showed up on time, called to discuss what they did, and to make sure there wasn’t more they could help with (install cover) great communication
Daniel was very knowledgeable and answered any questions I had. Did a very thorough job of cleaning our furnaces.
Had a steam whole house humidifier installed. They could do it within the constraints of our house, Down draft and 110 volt.
Don't clean up poor quality they had no idea what they were doing. Took days to complete a one day hot water heater jod. Keep looking
Excellent, spent a lot of time and successfully completed repairs. Wonderful people.
Polar Bear is a GREAT business for AC and Furnace needs. The Spring service was completed on May 9, 2024, and Dan did an excellent job. He was very knowledgeable, professional and efficient. We are always pleased with the business.
Mike was my service tech and he did a great job! He was professional and answered the questions I had. I will be using Polar Bear for both my furnace and AC servicing every year. Thank you John-Thomas 😊
We were totally pleased by the estimate, which we accepted (1 of 5), and with the installation of our new furnace by Polar Bear. They were very thorough and competent in the service provided.
They were here when they said they would be and they fixed the problem when no one else could, and they were reasonable.
Steve, Derek and RJ did a miraculous job of diagnosing a complex installation problem with thermostat wiring. They focused on the problem and didn't allow failure to become an option. It took a lot of extra time but the end result was a perfectly functioning system and a very satisfied customer. Derrick, Kyle, & RJ had to return on 8 Nov to reroute a duct preventing mehanical room door closure. In and out in an hour! Perfect work!! Polar Bear is true to their slogan, "...at Polar Bear, we care". Thank You!
All of the above. The service man, Derrick, was and always is respectful, conscientious and nice.
Polar Bear is amazing! Big thanks to Derek and the entire team! I've recommended them to all of my friends also and only hear great things back from them. I had been looking for a great heating/cooling and mechanical company for a long time and I'm so happy to say I've finally found the one with Polar Bear. Thank you wish I knew about you all sooner!!!!!!
Just had the best experience with Polar Bear Furnace and AC. We needed to replace both our AC and furnace and had numerous contractors come out to provide an estimate. Polar Bear was the only company (thank you Derek), that pointed out my very old ductwork was actually not allowing the system to work properly (creating hot and cold spots throughout the house). This was so true and I never knew why!The men came out (Noah and Derrick) and worked (alot), cleaned up afterwards and provided all the information I needed (I have a zoned system).I am grateful that we met this group and would without hesitation ALWAYS recommend them!!! Polar Bear...they really do care!!😊
Great customer service, very respectful, John really cares about his business and his clients.
The team at Polar Bear Mechanical was fantastic from start to finish! Absolutely recommend them to everyone!
Very professional & courteous. I have been a client of Polar Bear Furnace and AC for years & will continue to use them in the future.
Dylan was my tech and was very helpful and informative. Knowledgeable experts at their job. Thank you again for helping out!
Wow, I can’t thank you all enough!! You were here immediately and had us back up and working!! Dillon was wonderful and so was the girl answering the phone!! I’m sorry I didn’t get her name but if she reads this, THANK YOU!!! I have already given you a review on Yelp and I definitely see why you have 5 stars!! Your customer service is amazing!! I will use y’all from now on and refer you anytime I get the opportunity! Thanks again!!❤️
Let me first say I could not be more pleased with how everything went with the people from Polar Bear. We had Polar Bear install a new A/C unit for our house, having no existing system prior. The unit iced over on the first day of use and we were pretty upset at spending thousands of dollars on a unit that didn’t work, but we called the company and they sent Derek back to see what the problem was and the owner was very responsive and professional to get the problem resolved at his own expense, living up to their promise of a guaranteed price. Derek realized the house was not built with enough air returns in place (some ducts were simply tapped into walls with no return) so he installed two new returns at no added cost to us. Now the system is working perfectly and the house is very comfortable. Not only that but our existing heating system should work better too. Both technicians (Derek and Derrick—maybe spelled wrong?) were extremely knowledgeable and helpful in making recommendations to our house’s needs. Would recommend Polar Bear to anyone looking for heating and cooling!
Dylan came to help us identify & fix an issue we have been trying to figure out for MONTHS. From the moment I called & spoke to the very sweet receptionist (I wish I remembered her name!!) to when Dylan showed up & explained everything to me with what he found… everyone was just great to work with. Our install was done through MountainAir who is no longer in business but Polar Bear came out and fixed the issue right away & for a lot less than I was planning on paying (nice surprise on my birthday 🙂)I highly recommend this company & their staff!!
Solid company, we’re quick to respond and help us out on short notice. They were helpful in simplifying and explaining the work the utility company wanted done and fixed the gas leak we had. Would definitely recommend!
Repeating once more...Daniel was AWESOME. He explained the situation and process. Throughly satisfied with this call out and service.Polar Bear is now my "go to" for HVAC and air conditioning services
Selling my home and had an inspection item that needed to be cleared quickly. They came out as soon as they could and did an outstanding job. I would highly recommend them for your HVAC needs.
Wow is all I can say about the quality of work John and his team did on our house. We had a swamp cooler before and what a difference it makes installing central A/C. I live on the western slope of Colorado 5 hours away from springs. They came and did an amazing job for me and I would highly recommend them to anyone. Thanks again for all you did, you and your crew at polar bear rock!
I called a little after 8:00 a.m. and they had a technician at my door before 11:00ma.m. The secretary was very cheery and helpful. The technician was also very helpful and explained everything and did a very thorough job. I've worked with this company before, and John and his staff are excellent. I highly recommend them!
Shawn was friendly, respectful, and able to answer all my questions. He was very accommodating to my requests and was bound and determined to follow through with all the diagnostic issues until he was satisfied in his own mind that he had everything figured out. It was a good experience for me.
Finally this company fixed an on-going problem we have had since the installation of our central air by someone else. So happy now!!
Don't call anyone else and waste your time. This HVAC company is great. We had another company come out that offered free estimates and they were more than double. Polar Bear offered the initial consultation fee back (in the form of a credit) if you spent more than a thousand and half back if you spent more than five hundred, which we felt was totally fair. We had them do the work and their installer was friendly, knowledgeable and ontime. Project came in on target and we got our initial consultation fee credited back on the final bill. The AC is back up and running and we couldn't be happier. Thanks Polar Bear for running a reputable, honest, fair business.
My daughter and grandson just moved into a new apartment. The AC was not keeping up with the heat, continually rising throughout each day, even on cooler days. She called the landlord and they scheduled Polar Bear to come check it out. Dylan Oakes arrived at the door. He had a smile on his face, was very kind and professional, and inspired confidence right away! He spent a couple hours going back and forth between the unit and the roof, continually adjusting the difference between the supply and return vents. We went from a difference of 7 degrees to 18 degrees! As a result we no longer need to run a separate large room AC unit and bedroom window unit. I can't give Polar Bear, and especially Dylan Oakes, any higher recommendation. Thank you Dylan - you are a great representative for your company. Scott Dufaud
Dylan once again saved the night, my AC went out over time away from home (inside temp at night 81°. We got same day appointment, parts on hand, and handle warranty claim!!!. So happy with Polar Bear and my cold house!! Thank you so much!
I was really impressed by the quality of service and professionalism! I highly recommend Polar Bear Mechanical. I was having an issue with my A/C - they were so kind and helpful on the phone to get me scheduled. They showed up on time and showed me what they were inspecting and what was wrong. I felt I was in very good hands! I will be using in the future. Thank you!!
I want to thank Polar Bear mechanical for the great job they did installing my new furnace! The commuincation ahead of time, the day of the installation and the follow up afterwards were top notch! The installation time was even less that they predicted. Thanks.
Very professional crew. They took the time to explain what was found and different options to fix the issues with our AC had and the pricing to fix each one. They recommended which ones to fix first to get the most bang for our buck. They stayed until it was operational and were very polite. Would recommend to friends and family.
I had a new roof top swamp cooler installed that wasn’t getting water. The techs came out twice in one afternoon to adjust the float valve. I am very happy with their customer service. They responded quickly on the first really hot day of the season.
What a fantastic company! From the receptionist on the phone to the inspection tech, to the installation tech, everyone was friendly, courteous and professional. They had fast response times and I was able to go from quote to install in less than a week! Outstanding!
Shawn was great- on time and professional. He really cared and wanted to get the job done right. He even took time to explain some of the nuances of the specific systems in the home. Polar Bear is definitely staying on the speed dial list for any future HVAC needs
Polar Bear is the BEST HVAC company in this city! I've used many, and they are far and above the rest. They care about their customer like no other and make sure the outcome is what is needed to make everyone happy. I recommend them to everyone and anyone I meet.
Had called this morning because our furnace wouldn't stay on & they had someone out by this afternoon. Had it up & running in about 30 minutes. They called when they were on their way, were very courteous, respectful, efficient, and knowledgeable. Highly recommend Polar Bear Mechanical.
Noah, Mike and Derrick installed a new heating system and humidifier for us. Very professional, knowledgeable and took the time to answer questions during the installation. Would definitely recommend them for HVAC work!
We are extremely satisfied with our experience with Polar Bear Furnace. They were very professional and courteous. The installation of our new furnace was done in a timely manner and all of our questions were answered to our satisfaction. We would highly recommend!
Friendly, competent, and efficient: those are the words to describe Polar Bear Mechanical.Abbie is awesome! She is always friendly, helpful, and caring. Steve and Dylan showed up at the start of the appointment window instead of the end, checked our unit thoroughly, made adjustments, ensured everything was working correctly, and explained how everything worked and how to maximize the heating and energy efficiency of our furnace.We couldn't ask for better service!
The technician Dylan was knowledgeable and efficient while servicing my water heater and furnance. I am so appreciative of the transparency concerning necessary repairs and costs. I must say, my research proved accurate this time. Would definitely recommend Polar Bear to a good friend.
Polar Bear was so great! Our heat went out on a Friday night after they technically had closed. It was supposed to get down to 2 degrees that night and by the time we noticed our house was already at 56 degrees. They came out right away on an emergency call and had us back up and running and WARM within 20 minutes! Would highly recommend them as they were also kind and accommodating!
They followed up on a part to complete installation of my swamp cooler. I strongly recommend this company, no price gouging, customer service is top-notch. They truly care about their customers!
Highly recommend Kyle for your servicing needs! Our furnace stopped working while we had an infant in the house and Kyle was very prompt to come and take a look. He was knowledgeable and took the time to explain what he was seeing. Very professional, could not recommend more!
Shawn was very professional from the moment he stepped into my house. He was very thorough in checking all of the components of my furnace before giving me a diagnosis and cost for repair. I will definitely be using Polar Bear Mechanical again.
Dylan was awesome! He was at my house less than two hours after I called. I was having some issues with a new smart thermostat I installed and he fixed the problem quickly. The service was affordable too. He was very kind and my cat enjoyed some belly scratches 😁 thank you!
This company is an excellent company!!! i believe Kyle was our guy! he was even a bit early, we did not have to wait all day! He was very friendly, very thorough and very professional! i had missed the discount thing and the company made it right and gave us credit back! i will recommend them to everyone i know!! THANK YOU POLAR BEAR, YOU RULE!!!
We just moved to Colorado Springs earlier this year and needed to get established with a HVAC company. After today's visit I believe Polar Bear Mechanical will be that company as long as we're here. Shawn came out to inspect our furnace system and was on-time, friendly, informative, and professional. He explained what he was doing, walked us through the routine work we could do on our own, and informed us of the likely maintenance needed next year to keep everything working. We couldn't be more pleased with the service and will absolutely be signing up for their maintenance service plan. Thank you Shawn and Polar Bear Mechanical for such a positive experience.
Me and mt wife just started renting a house in Fountain CO. Only 4 days in and our AC unit caught fire. My land lord hired Polar Bear to come and repair the damage. The team that came over replaced my whole AC unit in a matter of 2 days. Juan and Kyle kept me and my wife updated on everything that was going on. They showed us how to use the new unit and things to look out for to avoid any future problems. They were very professional and friendly, as well as time efficient. I definetly recommend using this buisness for any AC and heating needs. Especially if your lucky enough to get Juan and Kyle.
My first time using Polar Bear Mechanical. Very pleased with the timely, friendly, and professional service of my Daikin Mini-split system. It had been several years since my last service and one of the interior heads had a very dirty blower motor and just recently had started leaking water inside the house (plugged drain line). Dylan thoroughly cleaned that head and cleared the drain blockage quickly, then checked the other head and the outdoor compressor to verify that all was OK with them. I appreciated his friendliness and patience in answering my many questions. I also like the e-mail reminders confirming the service date and time window and that Dylan gave me a call when he was on his way within the scheduled service window. Another thing I appreciate about Polar Bear is that they do not push “service contracts” like so many other HVAC companies are doing these days---they just come when needed and do a great job (and a real live person answers the phone!!!)
Keep up the good work, you have just gained another happy customer! This was our first time using Polar Bear Mechanical and the service was professional and definitely met our expectations. From the first contact, our needs were addressed and scheduled in a timely manner. The serviceman, Shawn B., was knowledgeable, polite and thorough. We finally feel confident having a company that has our best interest in mind. Definitely would recommend Polar Bear Mechanical to anyone looking for service and maintenance.
Once again, this company amazes me! They originally installed a brand-new A/C unit in our home. They were super professional, thorough, explained everything to us, economical, on time, and more. It has been a pleasure doing business with Polar Bear. After they installed our new unit, we also had them service our heater. I could not be happier with their service. Do you know how I know they did a great job? Because when the inspector confirmed to us that everything was done properly. I highly recommend them to everyone 🙂
Steve and Dylan did an excellent job. Super professional, put pride in their work, and stand by their word. They might have just replaced the boiler, but I will definitely be showing off their Craftsmanship to any house guests coming by.
Great company dedicated to doing things the right way. I work with Polar Bear on many projects and am ever impressed with their trust guarantees to do right by the customer AND the employees. With an emphasis on training and looking at more than just the equipment when diagnosing comfort and health issues with your hvac system, This is a business worth supporting.
Always a good experience from the office staff to the technician. Highly recommend.
We had some issues with our heating system turning on and off, communication was great and the tech came out and was able to just do a simple fix!
Service timely and professional.
John has a great team of employees.
Kyle is so personable and considerate. Only team I want doing any HVAC for my home.
OUR TRUST GURANTEES
PRICE GUARANTEE
There are no hidden fees when working with Polar Bear Mechanical. The price we quote is the price you pay. All taxes, labor, material, and parts are included.
100% SATISFACTION GUARANTEE
We take pride in our work. That means that the job is not done until you are 100% satisfied with the work.
NO WORRY MONEY BACK GUARANTEE
We are dedicated to each and every job. If we can’t make it right according to the local code and manufacturer’s specifications, we will give you your money back.
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WORK WITH THE HEATING AND COOLING EXPERTS AT POLAR BEAR MECHANICAL
HVAC systems are an essential part of any home or office. However, they require maintenance in order to function properly. That’s where we come in. Our team of HVAC professionals provides high-quality HVAC services, including repairs, replacements, and maintenance. We’re here to keep your heating and cooling system running smoothly and your indoor air quality clean, so you can focus on more important things. As an HVAC company in Colorado Springs, Polar Bear Mechanical provides affordable and reliable heating and cooling services that you can trust. Ready to have a more comfortable home or business? Contact us today to get started!
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